Help & FAQ - HomeworkCheckerAI

Help & FAQ

Everything you need to know about HomeworkCheckerAI

How accurate is the AI marking?

HomeworkCheckerAI uses the latest Google Gemini AI, which is highly accurate across math, English, and science. However, AI can occasionally make mistakes or misinterpret handwriting. We always recommend that parents use the results as a helpful guide rather than a definitive grade.

What devices and operating systems does Homework Checker AI support?

Homework Checker AI is available on both iOS and Android platforms. You can download the app from the Apple App Store for iOS devices and the Google Play Store for Android devices. We support the latest major versions of both operating systems to ensure optimal performance and security.

Does the app work with handwriting?

Yes! The app is specifically designed to read and analyze handwritten homework. For the best results, ensure the photo is taken in good lighting and the handwriting is reasonably legible.

How to get the best scan results?

For optimal AI analysis and accuracy, please ensure your homework scans are taken in good, even lighting, without shadows. Hold your device steady and directly above the page to avoid glare and distortion. Ensure the entire sheet is within the frame and that handwriting is reasonably legible. Clear scans lead to the most accurate results!

Is my data safe and private?

Absolutely. We do not sell your data or your child's information to third parties. Images are processed securely and used only to provide you with marking results. Your account and history are protected by Firebase's industry-standard security.

Which subjects do you support?

We currently specialize in English (comprehension, grammar, spelling), Mathematics (arithmetic to basic algebra), and Science. We are constantly expanding our AI's capabilities to support more specialized subjects.

What about other languages or subjects not listed?

Homework Checker AI is powered by advanced multimodal and multilingual AI models. In theory, this means the app may be able to process and provide feedback on homework in other languages or subjects beyond English, Mathematics, and Science. However, these areas have not been extensively tested or optimized by our team. While you are welcome to experiment, please be aware that we cannot guarantee the accuracy or quality of results for untested languages or subjects, and we are unable to provide dedicated customer support for queries related to them at this time.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play Store (Android). You can cancel at any time in your device's subscription settings. You will continue to have access to your plan until the end of the current billing cycle.

How do I provide feedback or report a bug?

We value your input! You can provide feedback or report any issues you encounter directly through the feedback button located within the app. Alternatively, you can always reach out to us via email at contact@hitlrelay.app. Your suggestions help us make Homework Checker AI even better!